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Refund & Exchange Policy

Shipping Policy

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Order Processing

  • Orders are processed within 1–2 business days (excluding weekends and holidays).

  • You'll receive a confirmation email once your order has shipped.

Shipping Methods & Rates

  • We ship via USPS, UPS, or FedEx depending on your location.

  • Standard shipping rates apply to all other orders, calculated at checkout.

Estimated Delivery Times

  • Standard: 3–5 business days

  • Expedited: 1–3 business days (if available and selected at checkout)

Shipping Restrictions

  • We do not currently offer international shipping.

  • Some states have additional restrictions on certain products.

  • THCA products cannot be shipped to the following states, per state guidelines: 

    • Arkansas, Idaho, Minnesota, Oregon, and Rhode Island. 

  • Delta 8 Products cannot be shipped to the following states, per state guidelines: 

    • AR, CA, CO, CT, DE, GA, HI, ID, IN, IA, KS, MA, MS, MT, NV, NH, NY, ND, OR, RI, SC, UT, VA, VT, WA, WV

Tracking Your Order

  • Once shipped, you’ll receive a tracking number via email.

  • If you don’t see the email, check your spam/junk folder just in case.

 

Returns & Refunds


Due to the consumable nature of our products, we do not accept returns or exchanges unless your item arrives damaged or defective.

Damaged or Incorrect Orders

  • If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery.

  • Email us with your order number and photos of the issue.

  • We’ll review your claim and issue a replacement or store credit, as appropriate.

Cancellations

  • Orders may be canceled within 2 hours of purchase. After that, we cannot guarantee cancellation before the order ships.

 

Questions?

If you have any questions about your order, shipping, or returns, please reach out to us at:
Email: [Insert Email]
Phone: [Insert Phone Number]
We’re here to help!

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